faq

Frequently Asked Questions

Registration

How do I sign up?

To sign up, please click here

Is there a Free Plan?

Currently, we do not offer a Free Plan. This may be something that will be added for the future but we have confidence our product will exceed your expectations.

Do I need to enter payment details to register?
You will require a valid credit/debit card to register for Harmonics.app
How do I cancel my subscription?

Click here to cancel your subscription.

Under memberships click CANCEL and this will stop future payments and close your account upon expiry.

Subscription
How do I cancel my subscription?
You can choose to cancel your subscription anytime. Go to Account -> Subscription -> Change or Cancel -> Choose Cancel to end your subscription. You will still be able to access the scanner until the end of the current period.
Do you offer refunds?
We do not offer refunds for both monthly and annual plans. Please cancel your subscription on time.
Chart
What does Chart do?
In the Chart tab, you can view all real-time patterns for the security of your choice. The patterns are calculated in real-time when you load the chart. Switch to new security or timeframe to recalculate patterns with the new data.
Do you offer refunds?
Our scanner offers the following patterns:

Bat Harmonic Pattern
Alternate Bat Harmonic Pattern
Butterfly Harmonic Pattern
Crab Harmonic Pattern
Cypher Harmonic Pattern
Deep Crab Harmonic Pattern
Gartley Harmonic Pattern
Shark Harmonic Pattern
Triangle Traditional Pattern
Wedge Traditional Pattern
Double Top/Bottom Traditional Pattern
Triple Top/Bottom Traditional Pattern
Head and Shoulders Traditional Pattern
Flag Traditional Pattern
Channel Traditional Pattern
Pennant Traditional Pattern
Major Support/Resistance level Traditional Pattern
How do I see entry, stoploss and profit targets?
Click on the Solo button next to the pattern that you want to see these levels.
How do I hide a specific pattern?
Use the green toggle next to that pattern to hide/show it.
What is technical signal and trend?

Technical Signal is the aggregate result of multiple technical indicators such as Moving Average, RSI, MACD. It tells you the current state of the market. Please note that this signal does not imply a buy/sell recommendation as indicators are mostly lagging.

Trend field shows whether the market is trending or sideways. A strong trend is ideal for patterns like Triple/Double top/bottom, Head & Shoulders, and Triangle. Harmonic patterns are better for weakly trending market.

Monitor
What does Monitor do?
In the Monitor tab, you can see a list of all patterns across all securities. There are many filters to help you shorten the list including pattern status, asset class, pattern, pattern type, timeframe and individual securities.
What does Pattern Status mean?
Mature: Patterns that just recently completed 1-4 candles ago and nearly completed patterns. Recommended Option.

Incomplete: All incomplete patterns.

Complete: All complete patterns.

All: All patterns

Can I save my filter criteria?
Yes. Click on View dropdown -> Add a new View. Apply that view the next time you visit the site. View name can’t be longer than 20 characters. Use the same View name to override the old one.

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